How To Fix EPRO500 - Time zone &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EPRO - Messages for EDM Profile Processing

  • Message number: 500

  • Message text: Time zone &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message EPRO500 - Time zone &1 does not exist ?

    The SAP error message EPRO500, which states "Time zone &1 does not exist," typically occurs when the system is unable to recognize or find the specified time zone in its configuration. This can happen for various reasons, such as incorrect time zone settings, missing time zone definitions, or issues with the underlying system configuration.

    Causes:

    1. Incorrect Time Zone Configuration: The time zone specified in the user profile or system settings may not be valid or correctly defined.
    2. Missing Time Zone Data: The time zone data may not be loaded or may be incomplete in the SAP system.
    3. System Upgrade or Patch: After an upgrade or patch, certain time zone definitions may not have been updated or migrated correctly.
    4. User Profile Settings: The user profile may have an incorrect or outdated time zone setting.

    Solutions:

    1. Check Time Zone Configuration:

      • Go to transaction code SU01 to check the user profile settings.
      • Ensure that the time zone is correctly set in the user profile. If it is incorrect, update it to a valid time zone.
    2. Verify Time Zone Definitions:

      • Use transaction code SUC1 to check the time zone definitions in the system.
      • Ensure that the time zone you are trying to use is listed and correctly defined.
    3. Update Time Zone Data:

      • If the time zone is missing, you may need to update the time zone data in your SAP system. This can be done through transaction code SNOTE to apply any relevant notes or patches that may include time zone updates.
    4. Check System Settings:

      • Use transaction code SPRO to navigate to the configuration settings and check the time zone settings under the relevant sections.
      • Ensure that the time zone settings are consistent across the system.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant notes or updates regarding time zone issues. There may be specific notes addressing the EPRO500 error.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Time Zone Table: The time zone definitions are typically stored in the TSTZ table in SAP. You can check this table to see the available time zones and their configurations.
    • User Profile: Each user in SAP has a profile that includes various settings, including the time zone. It's important to ensure that this is set correctly for each user.
    • System Locale: The system locale settings can also affect how time zones are interpreted. Ensure that the system locale is set correctly.

    By following these steps, you should be able to resolve the EPRO500 error and ensure that the time zone settings in your SAP system are correctly configured.

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