How To Fix EPD058 - First determine or confirm the CRM default products

SAP Error Message - Details

• Message type: E = Error

• Message class: EPD - Messages for IS-U Master Data Generator

• Message number: 058

• Message text: First determine or confirm the CRM default products

Generated Include to Extension - BERENDT - 08.08.2003
INCLUDE EPD058 OBJECT DOKU ID TX LANGUAGE E

ENDIF

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPD058 - First determine or confirm the CRM default products ?

  The SAP error message EPD058, which states "First determine or confirm the CRM default products," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the configuration or assignment of default products in the system. This error can arise during various processes, such as creating sales orders, quotations, or service requests.
  Cause:
  
  Missing Default Products: The system may not have any default products assigned for the specific CRM transaction you are trying to execute.
  Configuration Issues: There may be a misconfiguration in the CRM settings that prevents the system from determining the default products.
  Master Data Issues: The relevant product master data may not be properly maintained or may be missing.
  User Authorizations: The user may not have the necessary authorizations to access or view the default products.
  
  Solution:
  
  
  Check Default Product Configuration:
  
  Navigate to the CRM configuration settings and ensure that default products are defined for the relevant transaction types.
  You can do this by going to the customizing settings in SAP (transaction code SPRO) and checking the settings under CRM > Master Data > Products.
  
  
  
  Maintain Product Master Data:
  
  Ensure that the product master data is correctly maintained. Check if the products you are trying to use are active and properly configured in the system.
  
  
  
  Assign Default Products:
  
  If default products are not assigned, you may need to assign them manually. This can often be done in the product hierarchy or in the specific transaction type settings.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access the product data. This can be checked with the help of your SAP security team.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on configuring default products in your version of SAP CRM.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or support channels for additional help and shared experiences from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the EPD058 error and implement a solution to resolve it.