How To Fix EN211 - Device &1 is not installed in device location &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EN - IS-U installation/installation structure

  • Message number: 211

  • Message text: Device &1 is not installed in device location &2

  • Show details Hide details
  • What causes this issue?

    On the key date specified, the specified device is not installed in the
    specified device location.

    System Response

    The entry is not accepted.

    How to fix this error?

    Check the entries you have made.
    If you specify a device and a device location, the device must be
    installed in the device location on the specified key date.
    It is only possible to enter either the device with the key date or the
    device location with the key date.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EN211 - Device &1 is not installed in device location &2 ?

    The SAP error message EN211 indicates that a specific device (e.g., printer) is not installed in the specified device location. This error typically occurs when the system is trying to access a device that has not been configured or is not available in the specified location.

    Cause:

    1. Device Not Configured: The device (like a printer) has not been set up in the SAP system.
    2. Incorrect Device Location: The device location specified in the print settings does not match the actual configuration in the system.
    3. Device Offline: The device may be turned off, disconnected, or not properly connected to the network.
    4. Authorization Issues: The user may not have the necessary permissions to access the device.
    5. Device Name Mismatch: The name of the device in the SAP system does not match the actual device name.

    Solution:

    1. Check Device Configuration:

      • Go to transaction SPAD (Spool Administration) in SAP.
      • Verify that the device is correctly configured and is listed in the output devices.
      • If the device is not listed, you may need to create a new output device.
    2. Verify Device Location:

      • Ensure that the device location specified in the print settings matches the configuration in SPAD.
      • Check the device's settings to confirm that it is set up for the correct location.
    3. Check Device Status:

      • Ensure that the device is powered on and connected to the network.
      • If it is a network printer, check the network connection and ensure that the printer is reachable.
    4. Review User Authorizations:

      • Ensure that the user has the necessary authorizations to access the device.
      • Check the user roles and profiles to confirm that they have the required permissions.
    5. Correct Device Name:

      • Verify that the device name used in the print settings matches the name configured in the SAP system.
      • If there is a discrepancy, update the print settings to use the correct device name.
    6. Test Printing:

      • After making the necessary changes, perform a test print to ensure that the device is functioning correctly.

    Related Information:

    • Transaction Codes:

      • SPAD: Spool Administration for managing output devices.
      • SU01: User Maintenance to check user authorizations.
    • Documentation: Refer to SAP Help documentation for detailed instructions on configuring output devices and troubleshooting printing issues.

    • Support: If the issue persists after following the above steps, consider reaching out to your SAP Basis team or SAP support for further assistance.

    • Do you have any question about this error?


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