How To Fix EMX103 - Move-in/out for BP: Move-in customer must also be move-out customer

SAP Error Message - Details

• Message type: E = Error

• Message class: EMX - IS-U Parking

• Message number: 103

• Message text: Move-in/out for BP: Move-in customer must also be move-out customer

What causes this issue?

You want to enter a move-in/out for a business partner. You have entered
business partner &V1& as the move-in customer, and business partner &V2&
as the move-out customer. This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select just one of the two business partners.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMX103 - Move-in/out for BP: Move-in customer must also be move-out customer ?

  The SAP error message EMX103, which states "Move-in customer must also be move-out customer," typically occurs in the context of managing business partner (BP) data related to customer accounts in the SAP system, particularly in the Utilities module. This error indicates that there is an inconsistency in the move-in and move-out processes for a business partner.
  Cause:
  The error arises when you attempt to perform a move-in operation for a customer (business partner) who does not have a corresponding move-out record. In other words, the system expects that if a customer is moving into a new location, they must also have a record indicating that they are moving out of a previous location. This is often due to:
  
  Missing Move-Out Record: The customer does not have a valid move-out record in the system.
  Incorrect Business Partner Configuration: The business partner may not be set up correctly to reflect their move-in and move-out status.
  Data Entry Errors: There may be mistakes in the data entered for the move-in or move-out processes.
  
  Solution:
  To resolve the EMX103 error, you can follow these steps:
  
  
  Check Move-Out Record:
  
  Verify if there is a valid move-out record for the business partner. If not, you need to create a move-out record for the previous location before proceeding with the move-in.
  
  
  
  Create Move-Out:
  
  If the move-out record is missing, create it in the system. Ensure that the move-out date and other relevant details are correctly entered.
  
  
  
  Review Business Partner Data:
  
  Check the business partner's configuration to ensure that all necessary details are correctly maintained. This includes ensuring that the business partner is set up as a customer and that all relevant data is complete.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's guidelines for managing business partner data and move-in/move-out processes to ensure compliance with the required procedures.
  
  
  
  Contact Support:
  
  If the issue persists after verifying the records, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Business Partner (BP): In SAP, a business partner is a master data entity that can represent customers, vendors, or other entities. Proper management of BP data is crucial for accurate transaction processing.
  Utilities Module: The Utilities module in SAP is designed to manage customer accounts, billing, and service orders for utility companies. Understanding the processes within this module can help in troubleshooting related errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), EAM (Enterprise Asset Management), or specific transaction codes related to move-in/move-out processes.
  
  By following these steps and understanding the underlying causes, you should be able to resolve the EMX103 error effectively.