How To Fix EMX006 - Contract account data for the move-out customer contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: EMX - IS-U Parking

• Message number: 006

• Message text: Contract account data for the move-out customer contains errors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMX006 - Contract account data for the move-out customer contains errors ?

  The SAP error message EMX006, which states "Contract account data for the move-out customer contains errors," typically occurs in the context of customer account management, particularly during the process of moving a customer out of a service area or when closing a contract account. This error indicates that there are inconsistencies or missing information in the contract account data that need to be addressed before the move-out process can be completed.
  Causes:
  
  Incomplete Data: Required fields in the contract account may be missing or incomplete. This can include customer details, billing information, or service agreements.
  Incorrect Data: There may be incorrect or invalid entries in the contract account data, such as wrong account numbers or invalid dates.
  Open Transactions: There may be open transactions or pending activities associated with the contract account that need to be resolved before the move-out can proceed.
  Configuration Issues: There could be issues with the configuration settings in the SAP system that affect how contract accounts are processed.
  Data Consistency: The data in the contract account may not be consistent with other related data, such as master data or transaction data.
  
  Solutions:
  
  Review Contract Account Data: Check the contract account for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Resolve Open Transactions: Identify and resolve any open transactions or pending activities associated with the contract account. This may involve completing billing, payments, or other processes.
  Check Configuration Settings: Review the configuration settings in the SAP system related to contract accounts and ensure they are set up correctly.
  Data Consistency Check: Perform a data consistency check to ensure that the contract account data aligns with other related data in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the EMX006 error and any related troubleshooting steps.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (Display Contract Account) or FPL1 (Create Contract Account) to help navigate and manage contract accounts.
  SAP Notes: Check for any SAP Notes related to the EMX006 error for additional insights or patches that may address known issues.
  User Roles and Authorizations: Ensure that the user attempting the move-out has the necessary roles and authorizations to perform the action.
  
  By addressing the underlying issues causing the EMX006 error, you should be able to successfully complete the move-out process for the customer.