How To Fix EMV272 - Customer change reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 272

• Message text: Customer change reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMV272 - Customer change reversed ?

  The SAP error message EMV272 ("Customer change reversed") typically occurs in the context of customer master data management, particularly when there are issues related to changes made to customer records. This error can arise in various scenarios, such as during the processing of customer data updates or when attempting to save changes that conflict with existing data or business rules.
  Causes:
  
  Data Conflicts: The changes being made to the customer record may conflict with existing data or business rules. For example, if a customer is locked or if there are inconsistencies in the data being entered.
  Authorization Issues: The user may not have the necessary permissions to make changes to the customer record.
  System Configuration: There may be configuration settings in the SAP system that prevent certain changes from being made.
  Incomplete Data: Required fields may be missing or incorrectly filled out, leading to the reversal of changes.
  Business Logic: Certain business processes or workflows may dictate that changes cannot be made under specific conditions.
  
  Solutions:
  
  Check Data Consistency: Review the data being entered for any inconsistencies or conflicts. Ensure that all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary permissions to make changes to the customer record. If not, contact your system administrator to obtain the required access.
  Consult Configuration Settings: Check the configuration settings in the SAP system to ensure that there are no restrictions preventing the changes. This may involve consulting with your SAP Basis or configuration team.
  Error Logs: Look at the system logs or error messages for more detailed information about why the change was reversed. This can provide insights into specific issues that need to be addressed.
  Re-attempt Changes: After addressing any identified issues, try to make the changes again. Ensure that all data is accurate and complete.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD02 (Change Customer) or FD02 (Change Customer - Company Code) to navigate customer master data.
  User Roles: Understand the roles and authorizations assigned to users in your organization, as these can impact the ability to make changes.
  Documentation: Refer to SAP documentation or help resources for specific guidelines on managing customer master data and understanding error messages.
  
  By following these steps, you should be able to identify the cause of the EMV272 error and implement a solution to resolve it.