How To Fix EMV240 - No activity log for move-in document &1 on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 240

• Message text: No activity log for move-in document &1 on the database

What causes this issue?

The system could not find an activity log on the database for move-in
document &v1&
The system only saves the activity log on the database if you have set
the <DS:DE.EMILOGSAVE>Save Application Log to Database</> field on
Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMV240 - No activity log for move-in document &1 on the database ?

  The SAP error message EMV240 "No activity log for move-in document &1 on the database" typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with move-in documents related to customer accounts.
  Cause:
  This error message indicates that the system is unable to find an activity log for the specified move-in document (denoted by &1). The possible causes for this error include:
  
  Missing Activity Log: The activity log for the move-in document may not have been created or may have been deleted.
  Database Issues: There could be issues with the database that prevent the retrieval of the activity log.
  Incorrect Document Number: The document number provided may be incorrect or does not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the activity log for the specified document.
  
  Solution:
  To resolve the EMV240 error, you can take the following steps:
  
  Verify Document Number: Check the move-in document number to ensure it is correct and exists in the system.
  Check Activity Log Creation: Ensure that the activity log was created for the move-in document. You may need to check the configuration settings to ensure that activity logs are being generated for move-in documents.
  Database Integrity: If there are database issues, you may need to run database consistency checks or consult your database administrator to ensure that the database is functioning correctly.
  User Authorizations: Verify that the user has the necessary authorizations to access the activity log. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Recreate the Document: If the activity log is indeed missing and cannot be recovered, you may need to recreate the move-in document if possible.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like EL31 (Display Move-In Document) or EL30 (Create Move-In Document) to work with move-in documents.
  SAP Documentation: Refer to the SAP Help Portal for detailed documentation on the IS-U module and activity logs.
  Support Community: Engage with the SAP Community or forums for additional insights and experiences from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.