How To Fix EMV213 - Create the move-in as part of a customer change

EMV213 - Overview

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 213

• Message text: Create the move-in as part of a customer change

What causes this issue?

Contract &v1& (installation &v2&) was canceled as part of a customer
change.
The subsequent contract for installation &v2& cannot be created via a
move-in.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the customer change function in <ls>Move-in processing, move-in/out
</> to process the move-in for installation &v2& as part of a customer
change that has already been started.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EMV213 - Details

• The SAP error message EMV213, which states "Create the move-in as part of a customer change," typically occurs in the context of managing customer master data and service-related processes in SAP IS-U (Industry Solution for Utilities). This error usually arises when there is an attempt to create a move-in (the process of registering a customer at a new address) without properly linking it to a customer change process.
  
  Cause:
  The error is generally caused by one of the following scenarios:
  
  Incomplete Customer Change Process: The system expects that a move-in should be part of a customer change process, but the necessary steps have not been completed.
  Missing Data: Required data for the customer change or move-in is missing or incorrectly entered.
  System Configuration: There may be configuration settings in the SAP system that dictate how move-ins and customer changes should be processed.
  
  
  Solution:
  To resolve the EMV213 error, you can follow these steps:
  
  
  Check Customer Change Process:
  
  Ensure that