How To Fix EMMA259 - Management of cases via Case Management is not supported

EMMA259 - Overview

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 259

• Message text: Management of cases via Case Management is not supported

What causes this issue?

The management of clarification cases is not supported in <LS>Case
Management</>.

System Response

Processing is terminated.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Set case management using transaction EMMA in table <LS>EMMAC_BASIC
</>.

Error message extract from SAP system. Copyright SAP SE.

EMMA259 - Details

• The SAP error message EMMA259, which states "Management of cases via Case Management is not supported," typically occurs in the context of SAP's Case Management functionality. This error indicates that the system is unable to process a case due to certain limitations or configurations that are not set up correctly.
  Causes:
  
  
  Configuration Issues: The Case Management functionality may not be properly configured in the system. This could include missing settings or parameters that need to be defined.
  Missing Authorizations: The user may not have the necessary authorizations to access or manage cases within the Case Management module.
  System Limitations: The version of SAP being used may not support certain features of Case Management, or the specific case type may not be enabled for management.
  Integration Issues: If Case Management is supposed to integrate with other SAP modules or third-party applications, any issues in those integrations could lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings