How To Fix EMMA134 - Case category &1 is defective and can only be saved deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 134

• Message text: Case category &1 is defective and can only be saved deactivated

trados = docu -> fi -> fica

What causes this issue?

You attempted to save clarification case category &V1&. However, the
definition contains one or more errors.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the check function to display the errors. If you do not want to or
cannot correct these at present, you can only save clarification case
category &V1& if you deactivate it beforehand.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA134 - Case category &1 is defective and can only be saved deactivated ?

  The SAP error message EMMA134 indicates that a specific case category (denoted by &1) is defective and can only be saved in a deactivated state. This typically occurs in the context of SAP's case management or similar modules where case categories are used to classify and manage cases.
  Cause:
  
  Defective Configuration: The case category may have been incorrectly configured or is missing essential data, leading to its classification as defective.
  Inconsistent Data: There may be inconsistencies or errors in the data associated with the case category, such as missing mandatory fields or incorrect settings.
  System Issues: There could be underlying system issues or bugs that are causing the case category to be flagged as defective.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the case category in question. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Validate Data: Look for any missing or incorrect data associated with the case category. Correct any discrepancies you find.
  Deactivate and Reactivate: If the case category is currently active, try deactivating it and then reactivating it after making the necessary corrections.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on configuring case categories and troubleshooting related issues.
  Contact Support: If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights into known issues or patches that could resolve the problem.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to access the configuration settings for case categories, such as SPRO (SAP Project Reference Object) for configuration.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide updates related to case management.
  User Roles: Ensure that you have the appropriate permissions to make changes to case categories, as insufficient permissions can also lead to issues when trying to save configurations.
  
  By following these steps, you should be able to identify the cause of the EMMA134 error and implement a solution to resolve it.