How To Fix EMMA082 - &1 cases accepted, &2 cases rejected, and &3 cases not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 082

• Message text: &1 cases accepted, &2 cases rejected, and &3 cases not processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA082 - &1 cases accepted, &2 cases rejected, and &3 cases not processed ?

  The SAP error message EMMA082 typically relates to issues encountered during the processing of cases in the SAP system, particularly in the context of the SAP Event Management module. The message indicates that a certain number of cases were accepted, rejected, and not processed during a specific operation.
  Cause:
  
  Data Quality Issues: The cases that were rejected or not processed may have data quality issues, such as missing mandatory fields, incorrect data formats, or inconsistencies in the data.
  Configuration Errors: There may be configuration issues in the SAP system that prevent certain cases from being processed correctly.
  Business Rules Violations: The cases may not meet the defined business rules or criteria set up in the system, leading to their rejection.
  System Limitations: There could be limitations in the system regarding the number of cases that can be processed at once, or other technical constraints.
  
  Solution:
  
  Review the Rejected Cases: Analyze the cases that were rejected or not processed. Check for any error messages or logs that provide more details on why they were not accepted.
  Data Validation: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and values.
  Check Configuration Settings: Review the configuration settings in the SAP system related to case processing. Ensure that all necessary settings are correctly configured.
  Adjust Business Rules: If applicable, review and adjust the business rules that govern case acceptance to ensure they align with the current business processes.
  Test in a Development Environment: If changes are made, test the processing of cases in a development or test environment before applying changes to the production system.
  Consult Documentation: Refer to SAP documentation or support notes related to EMMA082 for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EMMA082 error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) to view logs related to the processing of cases.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the root cause of the EMMA082 error and implement a solution to resolve it.