How To Fix EMDUS311 - Item &2 for MDUS request &1 not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: EMDUS -

• Message number: 311

• Message text: Item &2 for MDUS request &1 not found in database

What causes this issue?

The confirmation of the MDUS request contains an item that the system
cannot find. The system compares the received data from the confirmation
of the MDUS request with the data that it sent to the MDUS system. If an
item is found that does not exist in the database, the system terminates
processing for this MDUS request.

System Response

The received data from the confirmation of the MDUS request is not saved
in the database. The MDUS request is given the status <ZK>04 Error
During Confirmation Processing</> (see <DS:DE.E_MDUSRQSTATUS> Status of
MDUS Request</>. The billing order is given the status <ZK>04 Request
Confirmed with Errors</> (see <DS:DE.E_MDUSRQSTAT>MDUS Status of Billing
Order</>).

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMDUS311 - Item &2 for MDUS request &1 not found in database ?

  The SAP error message EMDUS311 indicates that a specific item in a Material Distribution (MDUS) request could not be found in the database. This error typically arises in the context of the Material Distribution system, which is used for managing the distribution of materials across different locations or plants.
  Cause:
  
  Missing Data: The item specified in the error message may not exist in the database. This could be due to data not being created or being deleted.
  Incorrect Request: The MDUS request number (&1) may be incorrect or not properly entered, leading to the system being unable to locate the corresponding item (&2).
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules, leading to discrepancies in the database.
  Authorization Issues: The user may not have the necessary authorizations to view or access the requested data.
  
  Solution:
  
  Verify Request and Item: Check the MDUS request number and the item number to ensure they are correct. Make sure that the item exists in the database.
  Check Data Creation: Ensure that the item has been created in the system. If it has not been created, you may need to create it or check with the relevant team to do so.
  Data Consistency Check: Run consistency checks or reports to identify any discrepancies in the data. This may involve checking the relevant tables in the database.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the MDUS request and the associated items.
  Consult Documentation: Refer to SAP documentation or help resources for further insights into the specific error and its context.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as MDUS (Material Distribution) or other related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.