How To Fix EMDUS310 - Output parameter &3 for request &1 and item &2 not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: EMDUS -

• Message number: 310

• Message text: Output parameter &3 for request &1 and item &2 not found in database

What causes this issue?

The confirmation of the MDUS request contains at least one item with an
output parameter that the system cannot find. The system compares the
received data from the confirmation of the MDUS request with the data
that it sent to the MDUS system. If an output parameter that does not
exist in the database is found in an item, the system terminates
processing for this MDUS request.

System Response

The received data from the confirmation of the MDUS request is not saved
in the database. The MDUS request is given the status <ZK>04 Error
During Confirmation Processing</> (see <DS:DE.E_MDUSRQSTATUS> Status of
MDUS Request</>). The billing order is given the MDUS status <ZK>04
Request Confirmed with Errors</> (see <DS:DE.E_MDUSRQSTAT>MDUS Status of
Billing Order</>).

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMDUS310 - Output parameter &3 for request &1 and item &2 not found in database ?

  The SAP error message EMDUS310 indicates that the system is unable to find a specific output parameter for a given request and item in the database. This error typically occurs in the context of output determination, where the system is trying to retrieve output data (like print forms, emails, etc.) for a specific document (such as a sales order, purchase order, etc.) but cannot find the necessary information.
  Cause:
  
  Missing Output Parameter: The output parameter specified in the error message does not exist in the database for the given request and item. This could be due to incorrect configuration or missing entries in the output determination settings.
  Incorrect Configuration: The output type may not be properly configured in the system, leading to the inability to find the required output parameter.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incomplete records in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the output parameters.
  
  Solution:
  
  
  Check Output Configuration:
  
  Go to the output determination configuration for the relevant document type (e.g., sales order, purchase order).
  Ensure that the output type is correctly defined and that the output parameters are properly set up.
  
  
  
  Verify Data:
  
  Check the database tables related to output determination (e.g., NAST, TNAPR) to ensure that the output parameter exists for the specified request and item.
  If the output parameter is missing, you may need to create it or adjust the configuration.
  
  
  
  Review Output Condition Records:
  
  Check if the condition records for the output type are maintained correctly. You can do this using transaction codes like NACE (for output types) or VV31 (for sales documents).
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the output parameters. This can be checked with the help of your SAP security team.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the output determination process to identify where the failure occurs. This may require technical expertise.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to output determination for additional insights and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  NACE - Output Types Configuration
  VV31 - Maintain Output Condition Records
  NAST - Output Control Table
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to output determination.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the EMDUS310 error and implement a solution to resolve it.