How To Fix EL519 - Device &1 date &2: Service order/notification remains unchanged

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 519

• Message text: Device &1 date &2: Service order/notification remains unchanged

Call Parameters:
V1 = Device number
V2 = Scheduled meter reading date (ADATSOLL, *not* ADAT)
V3 = Meter reading reasons to be deleted
V4 = All previous meter readings (separated by spaces)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

(This message is displayed once for each service order or service
notification, even if the order or notification is allocated to multiple
meter reading orders, which may have different meter reading reasons.)

What causes this issue?

A meter reading order for device &V1& is to be deleted on scheduled
meter reading date &V2&. This deletion concerns meter reading reason
&V3&, but the meter reading order has the meter reading &V4&. This means
that it is not possible to uniquely allocate the service order or
service notification that is connected to this meter reading order.

System Response

Because the meter reading order always remains the same (with the
remaining meter reading reasons), the service order or service
notification is not changed.

How to fix this error?

If necessary, you must manually close the service order or service
notification (or else also delete the meter reading order for the
remaining meter reading reasons, and then recreate the order).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL519 - Device &1 date &2: Service order/notification remains unchanged ?

  The SAP error message EL519 indicates that a service order or notification remains unchanged for a specific device and date. This message typically arises in the context of service management or maintenance processes within SAP, particularly when dealing with equipment or functional locations.
  Cause:
  The error message EL519 can occur due to several reasons, including:
  
  No Changes Made: The system detects that no changes have been made to the service order or notification for the specified device and date.
  Incorrect Data Entry: There may be an issue with the data entered, such as incorrect device numbers, dates, or other relevant fields.
  Status Issues: The service order or notification may be in a status that does not allow for changes or updates.
  Authorization Issues: The user may not have the necessary permissions to make changes to the service order or notification.
  System Configuration: There may be configuration settings in the SAP system that prevent changes from being made under certain conditions.
  
  Solution:
  To resolve the EL519 error, consider the following steps:
  
  Verify Changes: Ensure that you are indeed making changes to the service order or notification. Check the fields you are trying to update.
  Check Status: Review the status of the service order or notification. If it is in a status that does not allow changes (e.g., completed or closed), you may need to change its status first.
  Review Data Entry: Double-check the device number, date, and other relevant information for accuracy.
  User Authorization: Ensure that you have the necessary permissions to modify the service order or notification. If not, contact your system administrator for assistance.
  Consult Documentation: Review SAP documentation or help resources for any specific notes related to the EL519 error.
  System Configuration: If the issue persists, consult with your SAP Basis or configuration team to check if there are any settings that need to be adjusted.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) for managing service orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the EL519 error and implement a suitable solution.