How To Fix EL471 - Device &1, Reg. &2: MR at move-in must be before MR at move-out (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 471

• Message text: Device &1, Reg. &2: MR at move-in must be before MR at move-out (&3)

What causes this issue?

The meter reading time at move-in that you entered for device &v1& with
register &v2& is after the meter reading time at move-out. However, you
entered the move-out after the move-in.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a meter reading time at move-in that comes before meter reading
time at move-out &v3&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL471 - Device &1, Reg. &2: MR at move-in must be before MR at move-out (&3) ?

  The SAP error message EL471 indicates a problem with the move-in and move-out dates for a device (such as a meter) in the context of a contract or billing process. Specifically, the error states that the move-in date (MR at move-in) must occur before the move-out date (MR at move-out). 
  Cause:
  This error typically arises in scenarios where:
  
  The move-in date for a new tenant or user is set to a date that is equal to or later than the move-out date of the previous tenant or user.
  There may be incorrect data entry or configuration in the system regarding the dates associated with the device or contract.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Dates: Review the move-in and move-out dates for the device in question. Ensure that the move-in date is earlier than the move-out date.
  
  
  Correct Data Entry: If the dates are incorrect, update the move-in date to a date that is before the move-out date. This may involve:
  
  Editing the contract or device data in the SAP system.
  Ensuring that the correct sequence of events is maintained in the system.
  
  
  
  Review Related Contracts: If the device is associated with multiple contracts or users, ensure that all related contracts have consistent and logical date sequences.
  
  
  Consult Documentation: If you are unsure about the correct dates or the process, refer to the SAP documentation or user manuals related to device management and contract handling.
  
  
  Test Changes: After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  Related Information:
  
  
  Transaction Codes: You may need to use specific transaction codes in SAP to access the relevant data, such as:
  
  IE01: Create Equipment
  IE02: Change Equipment
  IE03: Display Equipment
  EAM: Enterprise Asset Management module for managing devices and contracts.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  User Roles: Ensure that you have the appropriate permissions to make changes to the device or contract data in the SAP system.
  
  
  By following these steps, you should be able to resolve the EL471 error and ensure that the move-in and move-out dates are correctly configured in the system.