How To Fix EL462 - Device &1, reg. &2: An MR order already exists for move-out date &3

EL462 - Overview

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 462

• Message text: Device &1, reg. &2: An MR order already exists for move-out date &3

What causes this issue?

Device &1&, Register &2&: A meter reading order already exists for
move-out date &3&, however the meter reading reason is not 03 = Final
Meter Reading at Move-In/Out.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the data constellation
Cancel the meter reading order that already exists for the move-out date
Create or change the move-out document again

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL462 - Device &1, reg. &2: An MR order already exists for move-out date &3 ?

  The SAP error message EL462 indicates that there is an issue related to a move-out date for a device (such as a piece of equipment or a utility meter) in the context of a maintenance or service order. Specifically, it suggests that there is already a Maintenance Request (MR) order that exists for the specified move-out date, which is causing a conflict.
  
  Cause:
  
  
  Existing MR Order: The primary cause of this error is that there is already an existing Maintenance Request order for the same device and registration number for the specified move-out date. This could happen if:
  
  A previous MR order was created but not completed or closed.
  There was an attempt to create a new MR order for the same device and date without resolving the existing one.
  
  
  
  Data Entry Error: Sometimes, this error can occur due to incorrect data entry, such as entering the wrong device or registration number.
  
  
  System Configuration: There may