How To Fix EL424 - Device: &1 Reg. &2: Several meter readings with same meter reading time

EL424 - Overview

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 424

• Message text: Device: &1 Reg. &2: Several meter readings with same meter reading time

What causes this issue?

The meter reading result was not saved as this would mean that several
meter readings would exist for the same time on the same day. This is
not possible for billing related reasons and therefore billing is
terminated.

System Response

This is dealt with automatically if it concerns meter reading reasons,
for which the meter reading time is assigned by the system.

How to fix this error?

Ensure that a register does not have more than one meter reading in the
system for any given meter reading time.
The following procedures exist for the different meter reading reasons:
Meter reading reasons, for which the system assigns meter reading times
automatically
Meter reading reasons, for which the system does not assign meter
reading times. The person responsible must decide the sequence in which
the meter reading reasons are entered.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL424 - Device: &1 Reg. &2: Several meter readings with same meter reading time ?

  The SAP error message EL424 indicates that there are multiple meter readings recorded for the same meter reading time for a specific device and registration point. This situation can occur in the context of utility billing and meter data management, where each meter reading should ideally be unique for a given time period.
  
  Cause:
  
  Duplicate Entries: The most common cause of this error is the presence of duplicate meter readings for the same device and registration point at the same timestamp.
  Data Import Issues: If meter readings are imported from an external system, there may be issues with the data import process that lead to duplicates.
  Manual Entry Errors: If meter readings are entered manually, there may be human errors leading to the same reading being recorded multiple times.
  System Configuration: Incorrect configuration in the SAP system regarding how meter readings are processed or validated can also lead to this error.
  
  
  Solution:
  
  Identify Duplicates: Use transaction codes