How To Fix EL399 - There are PM notifications open; you cannot create a new PM notification

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 399

• Message text: There are PM notifications open; you cannot create a new PM notification

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EL399 - There are PM notifications open; you cannot create a new PM notification ?

  The SAP error message EL399 indicates that there are open Plant Maintenance (PM) notifications that prevent the creation of a new PM notification. This is a common issue in SAP when the system is configured to restrict the creation of new notifications if there are existing open notifications that need to be addressed.
  Cause:
  
  Open Notifications: The primary cause of this error is that there are existing PM notifications that have not been completed or closed. The system is designed to ensure that all open notifications are resolved before allowing the creation of new ones.
  Configuration Settings: The system may be configured to enforce this rule as part of the business process to ensure that maintenance tasks are managed effectively.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Open Notifications:
  
  Use transaction code IW28 (or IW29) to display the list of open PM notifications.
  Review the notifications to determine their status and whether they can be closed.
  
  
  
  Close or Complete Open Notifications:
  
  If the open notifications are no longer needed, you can close them using transaction code IW22 (Change Notification) or IW21 (Create Notification) if you need to make changes before closing.
  Ensure that all necessary actions related to the open notifications are completed.
  
  
  
  Review Configuration:
  
  If the restriction on creating new notifications is not desired, you may need to review the configuration settings in the system. This may involve consulting with your SAP administrator or functional consultant to adjust the settings according to your business requirements.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to view and modify PM notifications. Lack of proper authorization may prevent you from accessing or closing existing notifications.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  IW21: Create PM Notification
  IW22: Change PM Notification
  IW28: Display PM Notifications
  IW29: Display PM Orders
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Documentation: Review SAP documentation on Plant Maintenance processes to understand how notifications are managed and the implications of open notifications.
  
  By following these steps, you should be able to resolve the EL399 error and proceed with creating new PM notifications as needed.