How To Fix EL381 - MR reason 08 (technical installation) only possible at device level

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 381

• Message text: MR reason 08 (technical installation) only possible at device level

What causes this issue?

You tried to make a single entry with meter reading reason 08
(technical installation) at customer, contract, or installation level.
This is only possible at device level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the single entry at device level.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL381 - MR reason 08 (technical installation) only possible at device level ?

  The SAP error message EL381 with the reason code 08 indicates that a technical installation can only be performed at the device level. This typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with the installation of devices such as meters.
  Cause:
  The error arises when there is an attempt to perform a technical installation (like a meter installation) at a higher level (e.g., at the point of delivery or installation group) instead of at the device level. This is a restriction in the system that requires certain actions to be executed specifically at the device level.
  Solution:
  To resolve this error, you should:
  
  
  Check the Installation Process: Ensure that you are trying to perform the technical installation at the correct level. You need to navigate to the specific device (e.g., the meter) and perform the installation there.
  
  
  Use the Correct Transaction: Use the appropriate transaction code for technical installations, such as EL31 (for technical installations) or EL30 (for device management). Make sure you are in the right transaction for the action you want to perform.
  
  
  Review Device Master Data: Ensure that the device master data is correctly set up and that the device is in a state that allows for a technical installation.
  
  
  Consult Documentation: Refer to SAP documentation or help files related to IS-U and device management for further guidance on the correct procedures for technical installations.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to perform the installation at the device level.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Training and Documentation: Review training materials or documentation related to SAP IS-U and device management to better understand the processes involved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to address the EL381 error and successfully perform the technical installation at the device level.