How To Fix EL381 - MR reason 08 (technical installation) only possible at device level

EL381 - Overview

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 381

• Message text: MR reason 08 (technical installation) only possible at device level

What causes this issue?

You tried to make a single entry with meter reading reason 08
(technical installation) at customer, contract, or installation level.
This is only possible at device level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the single entry at device level.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EL381 - Details

• The SAP error message EL381 with the reason code 08 indicates that a technical installation can only be performed at the device level. This typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with the installation of devices such as meters.
  
  Cause:
  The error arises when there is an attempt to perform a technical installation (like a meter installation) at a higher level (e.g., at the point of delivery or installation group) instead of at the device level. This is a restriction in the system that requires certain actions to be executed specifically at the device level.
  
  Solution:
  To resolve this error, you should:
  
  
  Check the Installation Process: Ensure that you are trying to perform the technical installation at the correct level. You need to navigate to the specific device (e.g., the meter) and perform the installation there.
  
  
  Use the Correct Transaction: Use the appropriate transaction code for technical installations, such