How To Fix EL336 - Error accessing planning data of device &2, register &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 336

• Message text: Error accessing planning data of device &2, register &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EL336 - Error accessing planning data of device &2, register &2 ?

  The SAP error message EL336, which states "Error accessing planning data of device &2, register &2," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there is an issue accessing the planning data for a specific device or register. This error can arise due to various reasons, including data inconsistencies, configuration issues, or missing entries in the database.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the database related to the device or register, such as missing or incorrect entries.
  Configuration Issues: The device or register may not be properly configured in the system, leading to access issues.
  Authorization Problems: The user may not have the necessary authorizations to access the planning data for the specified device or register.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  
  Check Device and Register Configuration:
  
  Verify that the device and register are correctly configured in the system. Check the master data for the device and ensure that all required fields are filled out correctly.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the device and register data. You can use transaction codes like EL31 (for device management) to check for inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the planning data. Check the user roles and authorizations in the SAP system.
  
  
  
  Review Logs and Traces:
  
  Check the application logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Database Integrity:
  
  If the issue persists, consider running database integrity checks or consulting with your database administrator to ensure that there are no underlying database issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues related to this error message.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31, EL32, and SLG1 for device management and logging.
  Documentation: Review SAP documentation related to IS-U and device management for best practices and troubleshooting steps.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the EL336 error in your SAP system.