How To Fix EL335 - Error accessing meter reading orders for device &1, register &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 335

• Message text: Error accessing meter reading orders for device &1, register &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EL335 - Error accessing meter reading orders for device &1, register &2 ?

  The SAP error message EL335 indicates an issue with accessing meter reading orders for a specific device and register. This error typically arises in the context of utilities management, particularly when dealing with meter readings in SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Incorrect Data: The device or register specified in the error message may not exist, or there may be missing data in the system related to the meter reading orders.
  Authorization Issues: The user may not have the necessary authorizations to access the meter reading orders for the specified device and register.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent proper access to the meter reading orders.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the application server.
  
  Solution:
  To resolve the EL335 error, you can take the following steps:
  
  
  Check Device and Register: Verify that the device and register numbers specified in the error message are correct and exist in the system. You can do this by checking the relevant master data in SAP.
  
  
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access meter reading orders. This may involve checking user roles and permissions in the SAP system.
  
  
  Check Configuration: Review the configuration settings related to meter reading orders in the SAP IS-U module. Ensure that all necessary settings are correctly configured.
  
  
  Database Consistency Check: Perform a consistency check on the database to identify any inconsistencies that may be causing the error. This may involve running specific SAP transactions or reports designed for this purpose.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as EL31 (Display Meter Reading Order) and EL32 (Change Meter Reading Order), which may help in troubleshooting.
  Documentation: Review SAP documentation related to meter reading processes and error handling in IS-U for additional insights.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the EL335 error and implement an appropriate solution.