How To Fix EL316 - No card for meter reading by customer stored for device &1, register &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 316

• Message text: No card for meter reading by customer stored for device &1, register &2

What causes this issue?

You entered the customer self-reading card as a note from the meter
reader. As a result, you cannot enter a meter reading.

System Response

The system deletes the entered register reading as a result of the
note.

How to fix this error?

If you still want to enter a meter reading result, e.g. because you
entered the note by mistake, simply delete the note.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL316 - No card for meter reading by customer stored for device &1, register &2 ?

  The SAP error message EL316 indicates that there is no card for meter reading stored for a specific device and register. This typically occurs in the context of utility billing and meter reading processes within SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error can arise due to several reasons:
  
  Missing Meter Reading Card: The meter reading card for the specified device and register has not been created or is not available in the system.
  Incorrect Configuration: The configuration for the meter reading process may not be set up correctly, leading to the absence of the required data.
  Data Entry Errors: There may be errors in the data entry for the device or register, causing the system to be unable to locate the corresponding meter reading card.
  Inactive or Deleted Meter Reading Card: The meter reading card may have been deleted or marked as inactive.
  
  Solution:
  To resolve the EL316 error, you can take the following steps:
  
  
  Check Meter Reading Card:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code EL31 or EL32) to check if the meter reading card exists for the specified device and register.
  If it does not exist, you will need to create a new meter reading card.
  
  
  
  Create Meter Reading Card:
  
  If the meter reading card is missing, create it using the appropriate transaction (e.g., EL01 for creating a meter reading card).
  Ensure that all required fields are filled out correctly.
  
  
  
  Verify Device and Register Data:
  
  Check the device and register data for any inconsistencies or errors. Ensure that the device and register numbers are correct and correspond to the meter reading card.
  
  
  
  Review Configuration:
  
  Review the configuration settings for meter reading in the SAP system to ensure that they are set up correctly. This may involve checking the settings in the IS-U module.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling meter reading cards and related configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL01, EL31, EL32, and others related to meter reading and device management.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create and manage meter reading cards.
  
  By following these steps, you should be able to identify the cause of the EL316 error and implement the appropriate solution.