How To Fix EL064 - No meter reading order exists with entry number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 064

• Message text: No meter reading order exists with entry number &1

What causes this issue?

No meter reading order could be found for this entry number.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Causes:
No meter reading order exists with this entry number.
An entry was already made using this entry number.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL064 - No meter reading order exists with entry number &1 ?

  The SAP error message EL064 "No meter reading order exists with entry number &1" typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with meter readings and related processes. This error indicates that the system cannot find a meter reading order associated with the specified entry number.
  Cause:
  
  Missing Meter Reading Order: The most common cause is that there is no meter reading order created for the specified entry number. This could happen if the order was never generated or if it was deleted.
  Incorrect Entry Number: The entry number provided may be incorrect or may not correspond to any existing meter reading order.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization that prevent the system from locating the meter reading order.
  Authorization Issues: The user may not have the necessary permissions to view or access the meter reading order.
  
  Solution:
  
  Check Meter Reading Orders: Verify if a meter reading order exists for the specified entry number. You can do this by navigating to the relevant transaction in SAP (e.g., transaction code EL31 or EL32) and searching for the order.
  Create a Meter Reading Order: If no order exists, you may need to create a new meter reading order for the relevant period and entry number.
  Verify Entry Number: Double-check the entry number you are using to ensure it is correct. If you are using a program or report, ensure that it is generating the correct entry number.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and manage meter reading orders.
  Consult Logs and Documentation: Review any system logs or documentation for additional context on the error. This may provide insights into why the order is missing.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (Display Meter Reading Order) and EL32 (Change Meter Reading Order).
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue. You can search for notes related to meter reading orders and error EL064.
  Documentation: Review SAP documentation related to meter reading processes in IS-U for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.