How To Fix EL015 - Device &1 &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 015

• Message text: Device &1 &2 does not exist

What causes this issue?

The device you have specified does not exist at the time of meter
reading.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL015 - Device &1 &2 does not exist ?

  The SAP error message EL015, which states "Device &1 &2 does not exist," typically occurs when the system is unable to find the specified output device (printer, fax, etc.) in the SAP system. This can happen for various reasons, including configuration issues or incorrect device names.
  Causes:
  
  Incorrect Device Name: The device name specified in the print request does not match any existing device in the SAP system.
  Device Not Configured: The output device has not been configured in the SAP system.
  Device Deactivation: The output device may be deactivated or not available for use.
  Authorization Issues: The user may not have the necessary authorizations to access the specified device.
  Network Issues: If the device is a network printer, there may be connectivity issues preventing the SAP system from accessing it.
  
  Solutions:
  
  Check Device Name: Verify that the device name specified in the print request is correct. You can do this by checking the output device settings in the SAP system.
  Configure Output Device:
  
  Go to transaction code SPAD (Spool Administration).
  Check if the device exists in the list of output devices.
  If it does not exist, create a new output device by clicking on "Output Devices" and then "Create."
  
  
  Activate Device: If the device exists but is inactive, activate it in the SPAD transaction.
  Check Authorizations: Ensure that the user has the necessary authorizations to use the specified output device. This can be checked in the user profile or by consulting with the security administrator.
  Test Connectivity: If the device is a network printer, ensure that it is powered on, connected to the network, and accessible from the SAP server. You can test this by trying to print a test page from the operating system or checking the printer's status.
  Review Spool Requests: Check the spool requests in transaction SP01 to see if there are any additional error messages or information related to the print job.
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  
  
  Documentation: Refer to SAP Help documentation for detailed instructions on configuring output devices and troubleshooting printing issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the EL015 error message.
  
  By following these steps, you should be able to identify and resolve the issue causing the EL015 error message in SAP.