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Message type: E = Error
Message class: EK - IS-U Accounts Receivable and Payable
Message number: 491
Message text: Statistics indicator 'R' is reserved for installment plan receivable
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The SAP error message EK491 indicates that the statistics indicator 'R' is reserved for installment plan receivables. This error typically arises when there is an attempt to use the statistics indicator 'R' in a context where it is not applicable, such as in a standard purchase order or invoice that does not involve installment plans.
Cause:
- Incorrect Use of Statistics Indicator: The statistics indicator 'R' is specifically designated for installment plan receivables. If you are trying to apply this indicator in a transaction that does not involve installment plans, SAP will throw this error.
- Configuration Issues: There may be configuration settings in the system that incorrectly allow the use of the 'R' indicator in non-installment plan transactions.
- Data Entry Errors: Users may inadvertently select the wrong statistics indicator when entering data.
Solution:
- Review the Transaction: Ensure that the transaction you are working with is indeed related to an installment plan. If it is not, you should select a different statistics indicator that is appropriate for the transaction type.
- Change the Statistics Indicator: If you are in a transaction that does not involve installment plans, change the statistics indicator from 'R' to one that is valid for your transaction.
- Check Configuration: If you believe the use of the 'R' indicator is necessary for your process, consult with your SAP configuration team to review the settings related to statistics indicators and installment plans. They may need to adjust the configuration to allow for the intended use.
- User Training: Ensure that users are trained on the correct use of statistics indicators to prevent future occurrences of this error.
Related Information:
If the problem persists after following these steps, it may be beneficial to engage with SAP support for further assistance.
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