How To Fix EK008 - Error while reading from archive, bill preview displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 008

• Message text: Error while reading from archive, bill preview displayed

What causes this issue?

An error occurred when reading from the archive.

System Response

The preview of the bill for print document &v1& is displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK008 - Error while reading from archive, bill preview displayed ?

  The SAP error message EK008, which states "Error while reading from archive, bill preview displayed," typically occurs when there is an issue accessing archived data related to billing documents. This can happen for various reasons, such as missing archive files, incorrect archive settings, or issues with the database.
  Causes:
  
  Missing Archive Files: The archive files that contain the billing data may be missing or not properly stored in the archive directory.
  Incorrect Archive Configuration: The configuration settings for the archiving process may not be set up correctly, leading to issues when trying to access archived data.
  Database Issues: There may be problems with the database that prevent it from retrieving the archived data.
  Authorization Issues: The user may not have the necessary permissions to access the archived data.
  Corrupted Archive: The archive files may be corrupted, making them unreadable.
  
  Solutions:
  
  Check Archive Files: Verify that the archive files exist in the designated archive directory. If they are missing, you may need to restore them from a backup or re-run the archiving process.
  Review Archive Configuration: Check the configuration settings for the archiving process in transaction code SARA. Ensure that the settings are correct and that the archiving object is properly defined.
  Database Check: Perform a database check to ensure that there are no issues with the database that could be affecting access to the archived data.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the archived data. You may need to consult with your SAP security team to verify this.
  Check for Corruption: If you suspect that the archive files are corrupted, you may need to run a consistency check or restore from a backup if available.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: For managing archiving objects and settings.
  SARI: For displaying archived data.
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to archiving and billing processes for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the EK008 error in SAP.