How To Fix EIT_IMPORT069 - User &1 releases all locks of template &1(&2) via support transaction.

SAP Error Message - Details

• Message type: E = Error

• Message class: EIT_IMPORT - Extensibility Template: Import

• Message number: 069

• Message text: User &1 releases all locks of template &1(&2) via support transaction.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EIT_IMPORT069 - User &1 releases all locks of template &1(&2) via support transaction. ?

  The SAP error message EIT_IMPORT069 indicates that a user has released all locks of a specific template via a support transaction. This message typically arises in the context of SAP's transport management system or during the import of transport requests.
  Cause:
  
  User Action: The error is triggered when a user (identified by &1) performs an action that releases all locks associated with a template (&1(&2)). This could happen if the user is using a support transaction that is designed to manage or release locks.
  Lock Management: Locks in SAP are used to prevent data inconsistencies during concurrent access. If a user releases locks, it can lead to issues if other processes or users are still relying on those locks.
  
  Solution:
  
  Identify the User: Check the user ID (&1) mentioned in the error message to understand who performed the action.
  Review Lock Management: Investigate the locks that were released. You can use transaction codes like SM12 to view and manage locks in the system.
  Reapply Locks: If necessary, you may need to reapply locks or ensure that the processes that require those locks are properly managed.
  User Training: If the user is not familiar with the implications of releasing locks, consider providing training or guidelines on how to use support transactions responsibly.
  System Configuration: Review the configuration of your support transactions to ensure that they are not overly permissive in allowing users to release locks.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SE01 (for transport management), and ST22 (for dumps) to diagnose and manage issues related to locks and transports.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  Documentation: Review SAP documentation regarding lock management and transport processes to better understand how to prevent and resolve such issues in the future.
  
  If the problem persists or if you need further assistance, consider reaching out to SAP support for more detailed troubleshooting based on your specific system configuration and usage.