How To Fix EHPRC_RCS_TOOL364 - Substance &1 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_RCS_TOOL -

• Message number: 364

• Message text: Substance &1 is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_RCS_TOOL364 - Substance &1 is locked ?

  The SAP error message EHPRC_RCS_TOOL364 indicates that a specific substance (denoted by &1) is locked in the system. This typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with substance management or regulatory compliance.
  Cause:
  
  Substance Locking: The substance may be locked due to ongoing processes such as data entry, approval workflows, or changes being made by another user.
  User Permissions: The user attempting to access or modify the substance may not have the necessary permissions to unlock or edit it.
  System Configuration: There may be system settings or configurations that enforce locking mechanisms for certain substances to prevent concurrent modifications.
  
  Solution:
  
  Check Lock Status: Verify if the substance is indeed locked. This can often be done through transaction codes like SM12 (to check for locks) or SE11 (to check the data dictionary).
  Unlock the Substance: If you have the necessary permissions, you can unlock the substance. This may involve:
  
  Using transaction SM12 to delete the lock entry if it is no longer valid.
  Contacting the user who has locked the substance to request them to unlock it.
  
  
  Review User Permissions: Ensure that the user has the appropriate authorizations to access and modify the substance. This may involve checking roles and authorizations in transaction PFCG.
  Consult Documentation: Review SAP documentation or help files related to the EHS module for specific instructions on handling locked substances.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12, SE11, and PFCG.
  User Roles: Understand the roles and authorizations required for managing substances in the EHS module.
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the locking issue.
  
  By following these steps, you should be able to identify the cause of the locking issue and take appropriate action to resolve it.