How To Fix EHPRC_CPM_TOOL167 - Cannot print current document &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TOOL - Messages for Tools

• Message number: 167

• Message text: Cannot print current document &1&2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TOOL167 - Cannot print current document &1&2&3&4 ?

  The SAP error message EHPRC_CPM_TOOL167 with the description "Cannot print current document &1&2&3&4" typically indicates an issue related to printing documents from the SAP system. This error can arise due to various reasons, including configuration issues, printer settings, or document format problems.
  Possible Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
  Document Format: The document you are trying to print may be in a format that the printer cannot handle.
  Authorization Issues: The user may not have the necessary permissions to print the document.
  Network Issues: There may be connectivity issues between the SAP system and the printer.
  SAP Spool Issues: The spool request may have encountered an error or may not have been processed correctly.
  Missing Printer Drivers: The required printer drivers may not be installed or configured properly on the server.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in the SAP system (transaction SPAD).
  Verify that the printer is set as the default printer for the user.
  
  
  
  Verify Document Format:
  
  Check if the document format is compatible with the printer. If necessary, convert the document to a supported format.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 or by consulting with your SAP security team.
  
  
  
  Test Printer Connectivity:
  
  Ensure that the printer is online and accessible from the network. You can perform a test print from another application to confirm.
  
  
  
  Review Spool Requests:
  
  Check the spool requests in transaction SP01 to see if there are any errors or issues with the spool request related to the document.
  
  
  
  Install/Update Printer Drivers:
  
  Ensure that the correct printer drivers are installed on the server where the SAP system is running.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU53: Authorization Check
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on printing and spool management.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.