How To Fix EHPRC_CPM_TASK318 - Missing contact data for representative &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EHPRC_CPM_TASK - Messages for Tracker

  • Message number: 318

  • Message text: Missing contact data for representative &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EHPRC_CPM_TASK318 - Missing contact data for representative &1 ?

    The SAP error message EHPRC_CPM_TASK318 indicates that there is missing contact data for a representative in the system. This error typically arises in the context of managing business partners or contacts within the SAP system, particularly in the Environment, Health, and Safety (EHS) module or related areas.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Incomplete Data: The representative (often a business partner or employee) does not have the required contact information filled out in the system.
    2. Configuration Issues: There may be issues with the configuration of the business partner roles or the data model that prevents the system from retrieving the necessary contact information.
    3. Data Migration Issues: If data was migrated from another system, some contact details may not have been transferred correctly.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Business Partner Data:

      • Navigate to the business partner (BP) transaction (e.g., BP transaction code).
      • Search for the representative in question and check their details.
      • Ensure that all required fields for contact information (such as phone number, email address, etc.) are filled out.
    2. Update Missing Information:

      • If any contact data is missing, update the business partner record with the necessary information.
      • Save the changes and try to execute the process again that triggered the error.
    3. Review Configuration:

      • If the issue persists, review the configuration settings related to business partners and their roles in the SAP system.
      • Ensure that the relevant roles are correctly assigned and that the data model is set up to capture the necessary contact information.
    4. Data Consistency Check:

      • Run any available data consistency checks or reports to identify and rectify any discrepancies in the business partner data.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
    6. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a recurring problem or if it affects multiple users.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SU01 (User Maintenance), and others that may help in managing business partner data.
    • SAP Notes: Check for any SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
    • User Roles: Ensure that users have the appropriate roles and authorizations to view and edit business partner data.

    By following these steps, you should be able to identify and correct the issue causing the EHPRC_CPM_TASK318 error in your SAP system.

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