How To Fix EHPRC_CPM_TASK308 - E-mail configuration &1 does not exist; enter a valid ID

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 308

• Message text: E-mail configuration &1 does not exist; enter a valid ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK308 - E-mail configuration &1 does not exist; enter a valid ID ?

  The SAP error message EHPRC_CPM_TASK308 indicates that there is an issue with the email configuration in the system. Specifically, it states that the email configuration with the specified ID does not exist, and you need to enter a valid ID.
  Cause:
  
  Non-existent Configuration ID: The ID you are trying to use for the email configuration does not exist in the system.
  Incorrect Input: There may have been a typo or incorrect entry when specifying the email configuration ID.
  Missing Configuration: The email configuration may not have been set up in the system at all.
  Authorization Issues: The user may not have the necessary permissions to access the email configuration.
  
  Solution:
  
  
  Verify Configuration ID:
  
  Check the ID you are using for the email configuration. Ensure that it is correct and exists in the system.
  You can do this by navigating to the relevant configuration area in SAP where email settings are maintained.
  
  
  
  Create or Update Email Configuration:
  
  If the configuration ID does not exist, you may need to create a new email configuration.
  Go to the transaction code related to email configuration (e.g., SCOT for SAPconnect) and create a new entry with the required settings.
  
  
  
  Check Authorizations:
  
  Ensure that your user account has the necessary authorizations to access and modify email configurations.
  If you do not have the required permissions, contact your SAP administrator.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on setting up email configurations properly.
  
  
  
  Testing:
  
  After making changes, test the email configuration to ensure that it is working as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to email configuration include:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on email configuration.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the error message EHPRC_CPM_TASK308 and successfully configure email settings in your SAP system.