How To Fix EHPRC_CPM_TASK306 - All selected tasks must be assigned to the same e-mail configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 306

• Message text: All selected tasks must be assigned to the same e-mail configuration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK306 - All selected tasks must be assigned to the same e-mail configuration ?

  The SAP error message EHPRC_CPM_TASK306 indicates that when you are trying to execute a certain operation (likely related to task management or workflow), all selected tasks must be assigned to the same email configuration. This error typically arises in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with task notifications or communications.
  Cause:
  The error occurs because the system requires that all tasks you are trying to process or execute together must share the same email configuration settings. This is likely a requirement to ensure that notifications or communications related to these tasks are sent out consistently and correctly.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Email Configuration: 
  
  Review the email configuration settings for each of the tasks you have selected. Ensure that they are all set to the same configuration.
  You can usually find this in the task details or settings within the SAP EHS module.
  
  
  
  Select Tasks with Same Configuration:
  
  If you have tasks with different email configurations, you will need to either:
  
  Deselect the tasks that have a different email configuration.
  Modify the email configuration of the tasks to match each other.
  
  
  
  
  
  Modify Task Settings:
  
  If necessary, update the email configuration for the tasks that are not aligned. This may involve changing the settings in the task management area of SAP.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources specific to the EHS module for more detailed guidance on managing email configurations and tasks.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and modify task configurations.
  System Version: Be aware that the behavior of the system may vary depending on the version of SAP you are using, so ensure that you are looking at the correct version of the documentation.
  
  By following these steps, you should be able to resolve the error and proceed with your tasks in SAP.