How To Fix EHPRC_CPM_TASK289 - There are no uses/exposures for the request e-mail to the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 289

• Message text: There are no uses/exposures for the request e-mail to the customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK289 - There are no uses/exposures for the request e-mail to the customer ?

  The SAP error message EHPRC_CPM_TASK289 indicates that there are no uses or exposures associated with the request to send an email to the customer. This typically occurs in the context of SAP's Environmental Health and Safety (EHS) module, particularly when dealing with communication regarding chemical products or safety data sheets.
  
  Cause:
  
  No Associated Data: The primary cause of this error is that the system cannot find any relevant uses or exposures linked to the specific request. This could mean that the product in question has not been assigned any uses or that the uses have not been properly defined in the system.
  Incomplete Master Data: The master data for the product or chemical may be incomplete or missing necessary information that links it to uses or exposures.
  
  Configuration Issues: There may be configuration issues in the EHS module that prevent the system from recognizing the uses or exposures.
  
  
  Solution:
  
  Check Product Master Data: Verify that the