How To Fix EHPRC_CPM_TASK265 - E-mail definition &1 does not exist; provide a valid e-mail definition

EHPRC_CPM_TASK265 - Overview

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 265

• Message text: E-mail definition &1 does not exist; provide a valid e-mail definition

What causes this issue?

The e-mail with the internal ID &V1& is not configured.

System Response

The system cannot the execute the activity.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

In the Customizing activities <LS>Specify Campaign and E-Mail
Configuration</> and <LS>Specify Task Categories and Tasks</>, ensure
that the settings are correct. Check the definition of e-mail with the
internal ID &V1& together with the text modules for the e-mail subject,
body, and footer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK265 - E-mail definition &1 does not exist; provide a valid e-mail definition ?

  The SAP error message EHPRC_CPM_TASK265 indicates that there is an issue with an email definition that is required for a specific task or process within the SAP system. The message states that the email definition specified (denoted by &1) does not exist, and therefore, a valid email definition must be provided.
  
  Cause:
  
  Missing Email Definition: The specified email definition does not exist in the system. This could be due to it not being created, being deleted, or being incorrectly referenced.
  
  Configuration Issues: There may be configuration issues in the email settings or the task that is trying to use the email definition.
  Authorization Issues: The user may not have the necessary authorizations to access the email definition.
  Incorrect Task Configuration: The task or process that is trying to send the email may not be configured correctly to reference the existing email definitions.
  
  
  Solution:
  
  
  Check Email Definitions:
  
  Go to the relevant transaction (e.g., SO10 for text elements or the