How To Fix EHPRC_CPM_TASK260 - Business partner determination for e-mail address &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 260

• Message text: Business partner determination for e-mail address &1 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK260 - Business partner determination for e-mail address &1 failed ?

  The SAP error message EHPRC_CPM_TASK260 indicates that there was a failure in determining the business partner (BP) for a given email address. This error typically arises in scenarios where the system is trying to link an email address to a business partner but cannot find a corresponding entry in the database.
  Causes:
  
  Missing Business Partner: The email address provided does not correspond to any existing business partner in the system.
  Incorrect Email Format: The email address may be incorrectly formatted or contain invalid characters.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the business partner master data.
  Configuration Issues: The system may not be properly configured to recognize or link email addresses to business partners.
  Authorization Issues: The user may not have the necessary permissions to access the business partner data.
  
  Solutions:
  
  
  Verify Business Partner Existence:
  
  Check if the business partner associated with the email address exists in the system. You can do this by using transaction code BP to search for the business partner.
  
  
  
  Check Email Format:
  
  Ensure that the email address is correctly formatted. It should follow the standard email format (e.g., [e-mail]).
  
  
  
  Update Business Partner Data:
  
  If the business partner does not exist, you may need to create a new business partner with the relevant email address.
  If the business partner exists but the email is missing or incorrect, update the business partner details accordingly.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to business partner determination. Ensure that the system is set up to recognize email addresses as valid identifiers for business partners.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify business partner data.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  SE11: Data Dictionary (to check table structures)
  SE16N: Data Browser (to view data in tables)
  
  
  
  Tables:
  
  BUT000: General Data for Business Partners
  BUT020: Business Partner Addresses
  BUT021: Business Partner Roles
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on business partner management and error handling.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.