How To Fix EHPRC_CPM_TASK220 - Cannot load description in &1 for escalation reason &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 220

• Message text: Cannot load description in &1 for escalation reason &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK220 - Cannot load description in &1 for escalation reason &2 ?

  The SAP error message EHPRC_CPM_TASK220 indicates that the system is unable to load a description for a specific escalation reason in the context of the SAP Environment, Health, and Safety (EHS) module, particularly in the context of the Compliance Management (CPM) functionality.
  Cause:
  
  Missing Data: The description for the specified escalation reason may not be maintained in the system. This could happen if the escalation reason was created but not fully configured.
  Authorization Issues: The user may not have the necessary authorizations to view the description of the escalation reason.
  Configuration Issues: There may be issues with the configuration of the escalation reasons in the system, leading to the inability to retrieve the description.
  Transport Issues: If the system has recently undergone a transport of changes, it is possible that the necessary data was not transported correctly.
  
  Solution:
  
  
  Check Data Maintenance:
  
  Go to the relevant configuration area in SAP where escalation reasons are maintained (usually under EHS or Compliance Management).
  Verify that the description for the specified escalation reason exists and is correctly maintained.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the escalation reason descriptions. This can be checked with the help of a security administrator.
  
  
  
  Configuration Review:
  
  Review the configuration settings for escalation reasons to ensure that they are set up correctly. This may involve checking the customizing settings in the SPRO transaction.
  
  
  
  Transport Review:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and transported correctly. You may need to re-transport the missing objects.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error to identify where the failure occurs.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary checks, or SU53 for authorization checks.
  Documentation: Refer to the SAP EHS documentation for detailed information on managing escalation reasons and compliance tasks.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant details about the configuration and context in which the error occurs.
  
  By following these steps, you should be able to identify and resolve the issue related to the EHPRC_CPM_TASK220 error message.