How To Fix EHPRC_CPM_TASK171 - E-mail "&1" does not exist and will be skipped

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 171

• Message text: E-mail "&1" does not exist and will be skipped

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK171 - E-mail "&1" does not exist and will be skipped ?

  The SAP error message EHPRC_CPM_TASK171 indicates that there is an issue with an email address that is being referenced in a process or task within the SAP system. Specifically, the message states that the email address "&1" does not exist, and as a result, the task will be skipped.
  Cause:
  
  Invalid Email Address: The email address specified in the task is either incorrectly formatted or does not exist in the system.
  Missing User: The user associated with the email address may not be created in the SAP system or may not have the necessary authorizations.
  Configuration Issues: There may be issues with the configuration of the email settings in the SAP system, leading to the inability to recognize valid email addresses.
  Data Entry Error: There could be a typographical error in the email address entered in the task.
  
  Solution:
  
  Verify Email Address: Check the email address that is causing the error. Ensure that it is correctly formatted and exists in the system.
  Check User Master Data: Go to the user master data in SAP (transaction code SU01) and verify that the user associated with the email address is active and has a valid email address assigned.
  Update Email Address: If the email address is incorrect, update it in the relevant task or user master data.
  Check Email Configuration: Ensure that the email configuration in SAP is set up correctly. This includes checking the SMTP settings and ensuring that the email server is reachable.
  Test Email Functionality: You can test the email functionality in SAP using transaction code SOST to see if emails can be sent successfully.
  Consult Documentation: If the issue persists, consult SAP documentation or support for further troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SOST: SAPconnect Send Requests
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Email Configuration: Review the configuration settings for SAPconnect (transaction code SCOT) to ensure that email sending is properly configured.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP Basis team or SAP support for further assistance.