How To Fix EHPRC_CPM_TASK089 - Select either a supplier or a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 089

• Message text: Select either a supplier or a customer

What causes this issue?

You have selected both a supplier and a customer.

System Response

The system can handle just one of these values at this point.

How to fix this error?

Select either a supplier or a customer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK089 - Select either a supplier or a customer ?

  The SAP error message EHPRC_CPM_TASK089 ("Select either a supplier or a customer") typically occurs in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with tasks related to product compliance management or similar processes. This error indicates that the system requires you to specify either a supplier or a customer for the task you are trying to perform, but neither has been selected.
  Cause:
  
  Missing Selection: The most common cause of this error is that the user has not selected either a supplier or a customer in the relevant transaction or screen.
  Configuration Issues: There may be configuration settings in the EHS module that require both a supplier and a customer to be defined for certain processes.
  Data Entry Error: The user may have overlooked the fields for supplier or customer, leading to the error.
  
  Solution:
  
  
  Select a Supplier or Customer:
  
  Go back to the transaction or screen where the error occurred.
  Look for fields labeled "Supplier" or "Customer."
  Ensure that you select at least one of these options before proceeding.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the settings in the EHS module to see if there are any mandatory fields that need to be filled out.
  Ensure that the system is configured to allow for either a supplier or a customer to be selected, depending on your business process.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to the specific transaction you are using to understand the requirements for supplier and customer selection.
  
  
  
  User Training:
  
  If this error is common among users, consider providing training or guidance on how to properly fill out the necessary fields in the EHS module.
  
  
  
  Related Information:
  
  Transaction Codes: Identify the specific transaction code where the error occurs, as this can help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be patches or updates that address the issue.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved this error.
  
  By ensuring that either a supplier or a customer is selected, you should be able to resolve the error and proceed with your task in SAP.