How To Fix EH2064 - Cannot create order since notification is required for this variant

SAP Error Message - Details

• Message type: E = Error

• Message class: EH2 - Additional Messages for Disconenction/Reconnection

• Message number: 064

• Message text: Cannot create order since notification is required for this variant

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH2064 - Cannot create order since notification is required for this variant ?

  The SAP error message EH2064, which states "Cannot create order since notification is required for this variant," typically occurs in the context of maintenance or service order creation in SAP. This error indicates that a notification is mandatory for the specific variant of the order you are trying to create. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Notification Requirement: The variant of the order you are trying to create is configured to require a notification. This is often set in the configuration of the order type or the specific variant.
  Configuration Settings: The settings in the order type or the maintenance plan may specify that a notification must be created before an order can be generated.
  Missing Notification: If you attempt to create an order without having an associated notification, the system will prevent the order creation.
  
  Solution:
  
  
  Create a Notification: Before creating the order, ensure that you have created a notification that corresponds to the order type you are trying to generate. You can do this using transaction codes like IW21 (Create Notification) or IW22 (Change Notification).
  
  
  Check Order Type Configuration: If you have the necessary authorizations, check the configuration settings for the order type in transaction SPRO:
  
  Navigate to Plant Maintenance and Customer Service > Maintenance and Service Processing > Maintenance and Service Orders > Define Order Types.
  Look for the specific order type and check if the "Notification Required" setting is enabled. If it is not necessary for your business process, you may consider changing this setting.
  
  
  
  Review Maintenance Plans: If the order is being generated from a maintenance plan, check the maintenance plan settings to see if it mandates a notification.
  
  
  Consult Documentation: Review any relevant documentation or guidelines provided by your organization regarding the creation of orders and notifications.
  
  
  User Training: Ensure that users are trained on the process of creating notifications and orders, especially if this is a common error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW31 (Create Order).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to create notifications and orders.
  
  By following these steps, you should be able to resolve the error EH2064 and successfully create the order. If the issue persists, consider reaching out to your SAP support team for further assistance.