How To Fix EH402 - Disconn. doc. for disconn. reasons 01 and 02 cannot be created manually

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 402

• Message text: Disconn. doc. for disconn. reasons 01 and 02 cannot be created manually

What causes this issue?

Disconnection documents with the following blocking reasons can only be
generated automatically by the system:
01 - Disconnect dunning level reached
Disconnection documents of this type cannot be generated manually.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid blocking reason.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH402 - Disconn. doc. for disconn. reasons 01 and 02 cannot be created manually ?

  The SAP error message EH402 indicates that a disconnection document cannot be created manually due to specific reasons. This error typically arises in the context of the SAP Environment, Health, and Safety (EHS) module, particularly when dealing with disconnection documents related to hazardous materials or processes.
  Causes:
  
  Disconnection Reasons 01 and 02: These reasons are often predefined in the system and are associated with specific business processes. They may be linked to regulatory requirements or internal policies that dictate how disconnections should be handled.
  System Configuration: The system may be configured to prevent manual creation of disconnection documents for certain reasons to ensure compliance with safety regulations or to maintain data integrity.
  Authorization Issues: The user may not have the necessary permissions to create disconnection documents manually, especially for sensitive reasons like 01 and 02.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP EHS module to determine if manual creation of disconnection documents for reasons 01 and 02 is allowed. If not, consult with your SAP administrator or EHS consultant to understand the rationale and if adjustments can be made.
  Use Automated Processes: If manual creation is not permitted, consider using the automated processes provided by SAP for generating disconnection documents. This may involve triggering the disconnection through the appropriate transaction or workflow.
  Review User Authorizations: Ensure that the user attempting to create the document has the necessary authorizations. If not, work with your security team to grant the appropriate permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling disconnection documents and the implications of the reasons involved.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on disconnection reasons and their handling.
  Training and Support: If this error is common in your organization, consider providing training for users on how to properly handle disconnection documents and the associated processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.