How To Fix EH313 - Remote action failed

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 313

• Message text: Remote action failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH313 - Remote action failed ?

  The SAP error message EH313, which states "Remote action failed," typically occurs in the context of SAP's Environmental Health and Safety (EHS) module or when dealing with remote function calls (RFCs) in SAP systems. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Causes of EH313 Error
  
  
  Network Issues: Problems with the network connection between the SAP system and the remote system can lead to this error. This could include timeouts, disconnections, or other network-related issues.
  
  
  Authorization Problems: The user executing the remote action may not have the necessary authorizations to perform the action on the remote system.
  
  
  Configuration Errors: Incorrect configuration of the RFC destination or the remote system can lead to failures in executing remote actions.
  
  
  System Performance: If the remote system is under heavy load or experiencing performance issues, it may not be able to process the request in a timely manner.
  
  
  Data Issues: If the data being sent to the remote system is invalid or not in the expected format, it can cause the remote action to fail.
  
  
  Service Availability: The service or function module being called on the remote system may not be available or may have been deactivated.
  
  
  Solutions to EH313 Error
  
  
  Check Network Connectivity: Ensure that there is a stable network connection between the SAP system and the remote system. You can use tools like ping or traceroute to diagnose network issues.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to perform the remote action. You may need to check roles and profiles assigned to the user.
  
  
  Validate RFC Configuration: Check the configuration of the RFC destination in transaction SM59. Ensure that the destination is correctly set up and that the connection test is successful.
  
  
  Monitor System Performance: Use transaction SM66 or SM50 to monitor the performance of the remote system. If it is overloaded, consider scheduling the remote action during off-peak hours.
  
  
  Inspect Data Being Sent: Review the data being sent to the remote system for any inconsistencies or formatting issues. Ensure that it meets the expected criteria.
  
  
  Check Service Availability: Ensure that the function module or service being called on the remote system is active and available. You can check this in transaction SE37 or SE80.
  
  
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  Consult Documentation: Refer to SAP notes or documentation related to the specific function or module you are working with for any known issues or patches.
  
  
  Related Information
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the EH313 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs for any additional error messages or warnings that may provide further insight into the problem.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the EH313 error in your SAP environment.