How To Fix EH306 - Remote disconnection not possible for non-AMI devices

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 306

• Message text: Remote disconnection not possible for non-AMI devices

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH306 - Remote disconnection not possible for non-AMI devices ?

  The SAP error message EH306, which states "Remote disconnection not possible for non-AMI devices," typically relates to the management of devices in the context of Advanced Metering Infrastructure (AMI) within SAP IS-U (Industry Solution for Utilities). This error indicates that the system is attempting to perform a remote disconnection operation on a device that is not configured as an AMI device.
  Cause:
  
  Device Type: The device in question is not an AMI device. AMI devices are capable of remote management, including disconnection and reconnection, while non-AMI devices require manual intervention.
  Configuration Issues: The device may not be properly configured in the SAP system to support remote operations.
  Incorrect Operation: The operation being attempted (remote disconnection) is not applicable to the type of device being managed.
  
  Solution:
  
  Verify Device Type: Check the configuration of the device in the SAP system. Ensure that it is set up as an AMI device if you intend to perform remote operations.
  Use Manual Disconnection: If the device is indeed a non-AMI device, you will need to perform a manual disconnection. This may involve physical disconnection or other manual processes as per your operational procedures.
  Update Device Configuration: If the device should be an AMI device, review the configuration settings in the SAP system and update them accordingly. This may involve changing the device type or ensuring that the necessary AMI settings are enabled.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for managing devices in the IS-U module to ensure compliance with best practices.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  User Roles and Permissions: Ensure that the user attempting the operation has the necessary permissions to perform remote disconnections.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the issue.
  Training and Support: If you are unsure about the configuration or the operations, consider reaching out to your SAP support team or consulting with a specialist in SAP IS-U.
  
  By following these steps, you should be able to address the EH306 error and ensure that your device management processes are functioning correctly.