How To Fix EH304 - Order code and PM plant entries not possible for remote disconnections

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 304

• Message text: Order code and PM plant entries not possible for remote disconnections

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EH304 - Order code and PM plant entries not possible for remote disconnections ?

  The SAP error message EH304, which states "Order code and PM plant entries not possible for remote disconnections," typically occurs in the context of Plant Maintenance (PM) and is related to the handling of maintenance orders and their associated data in a remote system.
  Cause:
  The error usually arises due to one or more of the following reasons:
  
  
  Remote System Configuration: The remote system may not be properly configured to handle the specific order codes or plant entries that are being referenced in the maintenance order.
  
  
  Data Inconsistency: There may be inconsistencies in the data between the local and remote systems, such as missing or incorrect entries for the order code or plant.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the operation in the remote system.
  
  
  Network Issues: There could be network connectivity issues that prevent the local system from communicating effectively with the remote system.
  
  
  System Settings: The settings in the SAP system regarding remote disconnections may not allow for the specific operations being attempted.
  
  
  Solution:
  To resolve the EH304 error, consider the following steps:
  
  
  Check Configuration: Verify the configuration of the remote system to ensure it is set up to handle the order codes and plant entries being used.
  
  
  Data Validation: Ensure that all necessary data is consistent and available in both the local and remote systems. This includes checking for the existence of the order codes and plant entries.
  
  
  User Authorizations: Confirm that the user has the appropriate authorizations to perform the required actions in the remote system.
  
  
  Network Connectivity: Investigate any potential network issues that may be affecting communication between the systems. Ensure that the connection is stable and that there are no firewalls or other security settings blocking access.
  
  
  Review System Settings: Check the system settings related to remote disconnections and ensure they are configured correctly to allow the operations you are trying to perform.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the EH304 error for any specific guidance or patches that may be applicable.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP PM, such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order).
  SAP Notes: Search for SAP Notes related to EH304 for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the EH304 error in your SAP system.