How To Fix EH053 - Disconnection and reconnection not possible on the same day

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 053

• Message text: Disconnection and reconnection not possible on the same day

What causes this issue?

You tried to enter a disconnection and a reconnection on the same day.
You cannot enter a disconnection and a reconnection for the same
disconnection object on the same day.

System Response

How to fix this error?

You have the following options:
Enter the reconnection on the following day
Set the date of the disconnection to one day in the past
Reverse the disconnection entry

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH053 - Disconnection and reconnection not possible on the same day ?

  The SAP error message EH053, which states "Disconnection and reconnection not possible on the same day," typically occurs in the context of utility billing or service management within SAP IS-U (Industry Solution for Utilities). This error arises when a user attempts to disconnect and then reconnect a utility service (like electricity, water, or gas) for the same customer on the same day, which is not allowed by the system's configuration or business rules.
  Cause:
  
  Business Rules: The system is designed to prevent disconnection and reconnection on the same day to avoid billing discrepancies or operational issues.
  Configuration Settings: The settings in the SAP system may be configured to enforce this rule, which is common in utility management to ensure proper handling of service interruptions.
  Data Integrity: The system may be designed to maintain data integrity and ensure that all transactions are processed in a logical sequence.
  
  Solution:
  
  Change the Date: If possible, schedule the disconnection and reconnection for different days. For example, disconnect the service on one day and schedule the reconnection for the following day.
  Review Business Processes: Check if the business processes can be adjusted to allow for same-day reconnections under certain conditions, if applicable.
  Consult Configuration: If you have access to the configuration settings, review the rules related to disconnections and reconnections. You may need to consult with your SAP Basis or IS-U consultant to understand if any changes can be made to allow for same-day operations.
  Error Handling: Implement error handling in your processes to manage such situations more effectively, ensuring that users are informed of the restrictions and can plan accordingly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently updates its software, and there may be specific notes addressing this issue.
  Documentation: Review the SAP IS-U documentation for guidelines on service management processes, including disconnection and reconnection procedures.
  User Training: Ensure that users are trained on the limitations and processes related to service disconnections and reconnections to minimize the occurrence of this error.
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP team for more tailored guidance based on your specific system configuration and business processes.