How To Fix EH028 - Status "not processed" is not possible for service order &1

EH028 - Overview

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 028

• Message text: Status "not processed" is not possible for service order &1

What causes this issue?

The status of service order &V1& does not allow you to change the
status to <LS>not processed</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the service order.
If necessary, change the status of the service order to <LS>not
processed</> manually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EH028 - Details

• The SAP error message EH028, which states "Status 'not processed' is not possible for service order &1," typically occurs when there is an attempt to set the status of a service order to "not processed," which is not allowed in the system. This can happen due to various reasons related to the configuration of the service order or the current status of the order.
  
  Cause:
  
  Invalid Status Transition: The service order may already be in a status that does not allow it to be set to "not processed." For example, if the order is already completed or partially processed, changing it to "not processed" may not be valid.
  Configuration Settings: The status profile for service orders may not allow the transition to "not processed." This can be due to the way the status management is configured in the system.
  Business Logic: There may be business rules or logic in place that prevent certain status