How To Fix EH003 - In discon. doc. &1, device &2 is not included in the disconnection order

SAP Error Message - Details

• Message type: E = Error

• Message class: EH - Messasge class for disconnection and reconnection

• Message number: 003

• Message text: In discon. doc. &1, device &2 is not included in the disconnection order

What causes this issue?

The current disconnection status &V3& of device &V2& does not allow you
to transfer the device to disconnection order &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you wish to include the device in the disconnection order you must
process the disconnection document manually.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EH003 - In discon. doc. &1, device &2 is not included in the disconnection order ?

  The SAP error message EH003 typically occurs in the context of disconnection orders in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that a specific device (e.g., a meter or other utility device) is not included in the disconnection order that is being processed.
  Cause:
  The error can arise due to several reasons:
  
  Device Not Assigned: The device in question (device &2) is not assigned to the disconnection document (disconnection order &1).
  Incorrect Configuration: There may be configuration issues in the disconnection order setup or the device assignment.
  Data Inconsistency: There could be inconsistencies in the master data related to the device or the disconnection order.
  Authorization Issues: The user may not have the necessary authorizations to view or process the device in the context of the disconnection order.
  
  Solution:
  To resolve the error EH003, you can take the following steps:
  
  
  Check Device Assignment:
  
  Verify that the device (device &2) is correctly assigned to the disconnection order (disconnection order &1). You can do this by checking the details of the disconnection order in the SAP system.
  
  
  
  Review Disconnection Order:
  
  Ensure that the disconnection order is set up correctly and includes all necessary devices. You may need to modify the order to include the missing device.
  
  
  
  Check Master Data:
  
  Review the master data for the device to ensure it is correctly configured and linked to the relevant customer account and disconnection order.
  
  
  
  Authorization Check:
  
  Ensure that the user processing the disconnection order has the necessary authorizations to access and modify the device and disconnection order.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling disconnection orders and related error messages.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EAM_DISCON for managing disconnection orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Manuals: Review user manuals or training materials specific to the IS-U module for additional context on managing disconnection orders.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.