How To Fix EG897 - Specify a valid division

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 897

• Message text: Specify a valid division

What causes this issue?

You have attempted to create a device category and corresponding
materials for an invalid division.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG897 - Specify a valid division ?

  The SAP error message EG897, which states "Specify a valid division," typically occurs in the context of sales and distribution (SD) or when dealing with organizational structures in SAP. This error indicates that the system requires a valid division to be specified for a particular transaction or process, but the division provided is either missing or invalid.
  Cause:
  
  Missing Division: The division field is left blank when it is required.
  Invalid Division: The division specified does not exist in the system or is not properly configured.
  Master Data Issues: The customer or material master data may not have the necessary division assigned.
  Configuration Issues: The organizational structure may not be set up correctly in the system, leading to divisions not being recognized.
  
  Solution:
  
  Check Input Fields: Ensure that the division field is filled in correctly. If it is blank, enter a valid division.
  Verify Master Data:
  
  Check the customer master record to ensure that a valid division is assigned.
  Check the material master record for the relevant division.
  
  
  Review Configuration:
  
  Go to the configuration settings in SPRO (SAP Project Reference Object) and ensure that the divisions are correctly defined and assigned to the relevant sales areas.
  Ensure that the division is linked to the appropriate sales organization and distribution channel.
  
  
  Consult with SAP Basis or Functional Team: If you are unsure about the configuration or if the division should exist, consult with your SAP Basis or functional team to verify the setup.
  Transaction-Specific Checks: If the error occurs during a specific transaction (like sales order creation), ensure that all required fields are filled out correctly and that the transaction is being executed in the correct context.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VD01 (Create Customer), MM01 (Create Material), or VA01 (Create Sales Order) to check or update master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for details on organizational structures, divisions, and their configuration.
  
  By following these steps, you should be able to resolve the EG897 error and ensure that a valid division is specified in your SAP transactions.