How To Fix EG755 - If the device loses certification it loses its lot membership

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 755

• Message text: If the device loses certification it loses its lot membership

What causes this issue?

The device has lost certification.

System Response

The system is configured in such a way that a device loses lot
membership when it loses certification.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG755 - If the device loses certification it loses its lot membership ?

  The SAP error message EG755, which states "If the device loses certification it loses its lot membership," typically relates to issues with the certification status of a device in the context of quality management and lot tracking within SAP. This error can occur in scenarios where devices or materials are subject to specific quality standards or certifications, and the system is enforcing rules regarding their status.
  Cause:
  
  Certification Status Change: The device in question may have lost its certification status due to various reasons, such as expiration, failure to meet quality standards, or changes in regulatory requirements.
  Lot Membership Rules: SAP enforces rules that link the certification status of a device to its membership in a lot. If the device is no longer certified, it cannot be part of the lot.
  Data Entry Errors: Incorrect data entry or configuration in the system regarding the device's certification status can also trigger this error.
  
  Solution:
  
  Check Certification Status: Verify the current certification status of the device. If it has indeed lost certification, you may need to re-certify the device or replace it with a certified one.
  Update Device Records: If the device has been re-certified, ensure that the records in SAP are updated to reflect this change. This may involve updating the relevant master data or quality management records.
  Review Lot Membership: If the device is no longer certified, it should be removed from the lot. You may need to create a new lot that includes only certified devices.
  Consult Documentation: Review SAP documentation or consult with your SAP support team to understand the specific configuration and rules that apply to your system regarding device certification and lot membership.
  Training and Awareness: Ensure that users involved in the certification and lot management processes are trained and aware of the implications of certification status on lot membership.
  
  Related Information:
  
  Quality Management (QM) Module: This error is often related to the QM module in SAP, which handles quality control and compliance.
  Regulatory Compliance: Depending on the industry, there may be regulatory requirements that dictate the certification of devices, which can impact their lot membership.
  SAP Notes and Support: Check SAP Notes for any known issues or patches related to this error message. SAP Support can provide additional guidance if needed.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP QM to further diagnose and resolve the issue.