How To Fix EG674 - Error during reading of device category data for device &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 674

• Message text: Error during reading of device category data for device &1 &2 &3 &4

What causes this issue?

An error occurred during the reading of the device category data of the
current device

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG674 - Error during reading of device category data for device &1 &2 &3 &4 ?

  The SAP error message EG674, which states "Error during reading of device category data for device &1 &2 &3 &4," typically occurs in the context of device management or when working with device categories in SAP IS-U (Industry Solution for Utilities). This error indicates that there was a problem retrieving the device category data for a specific device.
  Causes:
  
  Missing or Incomplete Data: The device category data for the specified device may be missing or not properly maintained in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the device category data.
  Configuration Issues: There may be configuration problems in the device management settings or in the related master data.
  Database Issues: There could be issues with the database, such as corruption or connectivity problems.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error.
  
  Solutions:
  
  Check Device Master Data: Verify that the device master data is complete and correctly maintained. Ensure that the device category is assigned properly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the device category data. This can be checked in the user roles and profiles.
  Review Configuration: Check the configuration settings related to device management and device categories. Ensure that all necessary settings are correctly configured.
  Database Integrity Check: Perform a database integrity check to ensure that there are no issues with the database. This may involve working with your database administrator.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require technical expertise.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like EL30 (Display Device) or EL31 (Change Device) to check the device details.
  SAP Documentation: Refer to the SAP Help Portal for documentation related to device management in IS-U.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the EG674 error and implement a solution.