How To Fix EG618 - Internal: Error during update of notifications

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 618

• Message text: Internal: Error during update of notifications

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE SYSADMIN1_NA OBJECT DOKU ID TX

Procedure for System Administrators

For more information, see
<DS:GLOS.3526B21AAFAB52B9E10000009B38F974>short dump</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG618 - Internal: Error during update of notifications ?

  The SAP error message EG618 ("Internal: Error during update of notifications") typically indicates that there is an issue with the update process of notifications in the SAP system. This error can arise from various underlying causes, and addressing it often requires a systematic approach to identify and resolve the issue.
  Possible Causes:
  
  Database Issues: There may be problems with the database, such as locks, deadlocks, or corruption that prevent the update from completing successfully.
  Authorization Issues: The user may not have the necessary authorizations to perform the update on notifications.
  Configuration Errors: Incorrect configuration settings in the notification management or related modules can lead to this error.
  Program Errors: Bugs or issues in the custom code or standard SAP programs that handle notifications can cause this error.
  System Performance: High system load or performance issues can lead to timeouts or failures during the update process.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes SM21, ST22, and SLG1) for any additional error messages or details that can provide more context about the issue.
  Database Check: Ensure that the database is functioning correctly. Check for locks or deadlocks using transaction codes like SM12 (for locks) and SM21 (for system logs).
  Authorization Check: Verify that the user has the necessary authorizations to update notifications. You can use transaction SU53 to check for authorization failures.
  Review Custom Code: If there are any custom developments related to notifications, review the code for potential issues or bugs.
  Configuration Review: Check the configuration settings related to notifications in the relevant modules (e.g., PM, QM) to ensure they are set up correctly.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling updates during off-peak hours.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM21: System Log
  ST22: Dump Analysis
  SLG1: Application Log
  SM12: Lock Entries
  SU53: Authorization Check
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  By following these steps, you should be able to diagnose and resolve the EG618 error in your SAP system.